Privacy Policy
Nordic Ridge Resort
Effective Date: August 31, 2026
Nordic Ridge Resort respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Nordic Ridge Resort collects, uses, shares, and protects personal information when you visit our website, make or manage a reservation, stay at our properties, request guest services, communicate with us, or participate in our SMS messaging program.
1. Information We Collect
Nordic Ridge Resort may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Mobile telephone number
Mailing or billing information
Reservation and lodging information
Guest preferences
Customer service inquiries
Maintenance and service requests
Communications you send to Nordic Ridge Resort
Information necessary to provide requested lodging, resort, and guest services
We may also collect limited technical information when you use our website, including your browser type, device information, IP address, and information about how you interact with our website.
2. How We Use Your Information
Nordic Ridge Resort may use personal information to:
Process and manage reservations
Provide lodging and resort services
Communicate with guests regarding their reservations or stays
Provide check-in, check-out, and property-access assistance
Respond to guest questions and customer service inquiries
Respond to maintenance and service requests
Provide information about resort amenities and services
Provide updates regarding guest support requests
Resolve guest service issues
Maintain the safety and security of our properties
Improve our services and operations
Maintain appropriate business records
Comply with applicable legal and regulatory requirements
3. SMS Messaging Program
Nordic Ridge Resort offers an SMS messaging program for guests who voluntarily opt in to receive text messages from Nordic Ridge Resort.
SMS messages are used for customer care and guest support and may include:
Responses to guest questions and inquiries
Reservation or stay-related assistance
Check-in and property-access assistance
Wi-Fi and amenity assistance
Maintenance and service-request acknowledgments
Maintenance and service-request updates
Issue-resolution confirmations
Guest service information
Other customer-care communications related to a guest's stay or request for assistance
Message frequency varies based on guest inquiries, interactions, and support needs. You may receive multiple messages during an active customer-care or service request. Message and data rates may apply.
Consent to receive SMS messages is voluntary and is not a condition of making a reservation, purchasing goods or services, or staying at Nordic Ridge Resort.
You may opt out of SMS messages at any time by replying STOP to a message from Nordic Ridge Resort.
After you reply STOP, you may receive a final message confirming that you have been unsubscribed. You will not receive additional SMS messages through that messaging program unless you opt in again.
For assistance with SMS messaging, reply HELP or contact Nordic Ridge Resort using the contact information provided below.
4. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
Nordic Ridge Resort does not sell, rent, share, or transfer mobile phone numbers, SMS opt-in information, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.
Nordic Ridge Resort may use service providers that assist us in operating our business and delivering communications, including providers that facilitate SMS message delivery and customer support. These service providers may process information solely as necessary to provide services on behalf of Nordic Ridge Resort and are not authorized to use SMS opt-in information or consent for their own marketing or promotional purposes.
5. Sharing of Personal Information
Nordic Ridge Resort may share personal information with service providers when reasonably necessary to operate our business and provide services requested by our guests.
These service providers may assist with functions such as:
Reservation management
Payment processing
Website hosting
Property operations
Customer support
Maintenance services
Communications and technology services
Service providers are permitted to use personal information only as necessary to perform services on behalf of Nordic Ridge Resort and subject to applicable contractual and legal requirements.
Nordic Ridge Resort may also disclose personal information when required by applicable law, regulation, court order, subpoena, or other legal process, or when reasonably necessary to protect the rights, property, security, or safety of Nordic Ridge Resort, our guests, or others.
The sharing described in this section does not include sharing mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.
6. Sale of Personal Information
Nordic Ridge Resort does not sell mobile phone numbers, SMS opt-in information, or SMS consent information.
Nordic Ridge Resort does not permit third parties or affiliates to use a guest's SMS opt-in information or consent for their own marketing or promotional purposes.
7. Data Security
Nordic Ridge Resort uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, destruction, or loss.
No method of electronic transmission or electronic storage is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
8. Data Retention
Nordic Ridge Resort retains personal information for as long as reasonably necessary to:
Provide requested services
Manage reservations and guest stays
Provide customer support
Maintain appropriate business records
Comply with legal and regulatory requirements
Resolve disputes
Protect our legal rights
Records relating to SMS consent and opt-out requests may be retained as reasonably necessary to document consent and honor messaging preferences.
9. Your SMS Choices
Participation in the Nordic Ridge Resort SMS messaging program is voluntary.
You may:
Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance.
Contact Nordic Ridge Resort directly for additional assistance.
Message frequency varies. Message and data rates may apply.
Opting out of SMS messages does not affect your reservation and does not prevent you from contacting Nordic Ridge Resort through other available customer-service channels.
10. Cookies and Website Information
Nordic Ridge Resort may use cookies and similar technologies to operate and improve our website, understand website usage, remember preferences, and maintain website security.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
11. Children's Privacy
Nordic Ridge Resort does not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete the information.
12. Changes to This Privacy Policy
Nordic Ridge Resort may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements.
When this Privacy Policy is updated, the revised version will be posted on this webpage and the effective date will be updated.
13. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or the Nordic Ridge Resort SMS messaging program, please contact:
Nordic Ridge Resort
Phone: 423-556-4475
Email: stay@atinyescape.com
Website: nordicridgeresort.com
